Push Payment Fraud Compensation Claims

What are the different types of push payment fraud?

Push payment fraud is done in lots of different ways, but the aim is to trick you into thinking you are making a payment to someone you can trust (e.g. bank staff or finance companies).

Typical push payment scams include:

• Sending fake invoices that look genuine (e.g. from a child’s school or a legitimate tradesperson)
• Convincing people to transfer money to someone official, such as a solicitor (e.g. when buying a house)
• Conning people to transfer cash into fraudulent bank accounts
• Sending emails pretending to be from a friend asking for money.

Can you get your money back after push payment fraud?

Evans Hughes has a dedicated team of financial investigators who specialise in helping victims of fraud or scams. We provide national coverage, helping UK based individuals and businesses, to recover money or assets lost to fraudsters / scammers. We are experienced in dealing with:

• purchase scams
• impersonation scams
• investment scams
• romance scams
• advance fee scams
• invoice scams
• corporate scams.

Our approach is simple but effective, using proven techniques and the latest technology, we help victims of fraud recover all of their lost funds.

Getting your money back from a bank

Historically, banks have avoided paying push payment fraud compensation to victims. However, there are protections to help victims of push payment scams to secure compensation. In fact, your bank can only refuse to reimburse stolen funds where you have shown a very significant degree of carelessness. Where a bank refuses compensation, you can take your case to the Financial Ombudsman service.

What’s more, cyber-criminals often get access to your data because the necessary security processes are not in place. If you have become the victim of push payment fraud because of the negligence of your bank (or any other organisation), you may be able to claim compensation.

Our professional, friendly team will advise you on whether you have a valid claim for push payment fraud. If you are not sure whether your data has been misused or mishandled, we can find this out for you. Once we establish that you have grounds for push payment fraud compensation, we will take care of the whole claims process for you.

Our team here at Evans Hughes will contact the organisation you hold responsible for failing to protect your data. Where we believe you were let down by their security processes, we will work tirelessly to get you the compensation you deserve.

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What if I think or I’ve been told that I was at fault?

You may believe that you were at fault for authorising the payment and, that as a result of this, there is nothing you can do. You may have also been put off by your bank if they’ve refused to refund your money. However, here at Evans Hughes we’re experts in financial rules, regulations, codes of conduct, banking laws and legal processes that will assist in getting your money back from a scam.

Could I recover my money myself?

Yes. You can contact the relevant financial institution to try to recover the money yourself. You can also make a complaint if you’re not happy with the response you receive. However, if you would like us to do this for you, we will use our technical knowledge and legal expertise to give you the best chance of success.

Do I have to pay anything upfront? What are the costs?

No, we work on a ‘no-win, no-fee’ basis. If we are unsuccessful in recovering your money then you won’t pay us a penny. We also offer free initial, no obligation advice so you have nothing to lose by getting in touch with one of our friendly advisors today. We can start working on your case as soon as you formally instruct us, and our paperwork has been signed. Additionally, you have a 14-day cooling off period, after you’ve signed our initial documents, if you change your mind.

Our fees at Evans Hughes range from 15% to 30% depending on the redress we are able to obtain. This will be made clear once your claim has been assessed. Our fees are regulated by the FCA and you will never be charged more.