What are Business Energy Claims?

Business Energy Claims

It has been estimated that around 50% of UK businesses use an energy broker to find them a competitive deal on their business energy. Unfortunately, an industry-wide problem is coming to light which shows that many companies have been mis-sold gas and electricity. Third parties are charging commissions that are not made explicitly clear from the outset, resulting in much higher energy charges. This is clearly unjust and needs investigating.

So, if you’ve used a broker in the past and believe you have been mis-sold business energy, contact our dedicated energy mis-selling team today at Evans Hughes to discuss your circumstances. Our experts have experience of the energy market and will investigate the details of your case and find out if you’re eligible to make a claim. We offer a timely and trustworthy service and always do what we can to get you the very best compensation possible.

How do I know if I have a business energy mis-selling claim?

If you have been paying a certain amount in energy for the past few years, it can be easy to overlook those charges and aim to search for a new broker at the end of your contract. This could leave you seriously out of pocket. If you notice that your bills have risen sharply recently or simply feel you’re paying more than you should, don’t hesitate to seek legal advice from our expert mis-selling team.

Energy brokers work on your behalf and therefore have a duty of care to find you the very best energy deals for your business. Rates should always be competitive. Most importantly any additional compensation added by the broker should be made clear from the outset. Deliberately mis-selling energy in a way that benefits the broker is surprisingly common and an obvious breach of trust. So don’t just presume that prices have gone up and you’ve got to make do.

What are the signs of having been mis-sold?

When you contact the broker directly to question the energy price, they’ll likely reassure you that everything is fine. After all you have a professional relationship with them and presume they have been looking after both you and your business.

The customer manager team might explain that wholesale rates have risen and reassure you that you’ve got the best deal considering the state of the market. This might put your mind at ease temporarily but by contacting Evans Hughes, you can know for sure if you need to take further action after speaking to our experts. Our team will  help you get the maximum compensation for your business if your claim is valid.

What is a business energy claim worth?

All claims are different, so it’s down to our expert team to work out the amount of mis-selling and the level of breach. We will need relevant documents to do this such as energy bills, energy contracts and surrounding correspondence. From this, we can usually work out if you’ve been mis-sold energy and if you’re entitled to compensation.

While every case and compensation amounts vary, it’s not uncommon to recover up to 20 percent of your previous energy bills back from the broker or others who benefitted from mis-selling. If we discover that you’ve used an ethical broker and there is no claim, this will be communicated to you clearly and quickly to avoid wasting your time or getting your hopes up. Typically we’ve found that a significant number of clients who seek our help do in fact have a genuine mis-selling complaint and deserve compensation.

Why use Evans Hughes for energy mis-selling claims?

Our expert team fully understands common industry malpractices and we know exactly what to look for when it comes to inflated commission and broker rates that haven’t been fully disclosed. So contact us today, prepare the relevant documents and we’ll tell you if your claim will be successful. Enjoy a full claim assessment as well as potential no win, no fee claim.