Total Fitness have informed members past and present of Data Breach

What has happened?

In an email sent out to members past and present in February 2021, Total Fitness confirmed that the attack was carried out by an international organised cyber crime network gang. They were able to access a subset of information containing private data from June 2018.

What was in the breach?

The email disclosed that the financial information compromised in the breach is said to include :

• Scanned copies of membership agreements
• Names
• Bank Account details
• Bank Sort Code details

Compromised Information

Total Fitness were keen to try and reassure customers by informing them that the financial information is listed in isolation and is not linked with any other identifying information such as email addresses or postal addresses.

Response

Total Fitness have claimed that all of their systems were immediately locked down before being migrated to a new clean environment.

Investigation on-going

Total Fitness have stated that they are working with law enforcement.

“continuously with the relevant law enforcement agencies and cyber forensic experts to investigate the incident and support their pursuit of offenders who target businesses in this way, something that is sadly becoming more frequent globally.”

How can we help you claim compensation for the Total Fitness data breach?

Any organisation that holds your personal data has a legal obligation to keep it secure and out of the hands of cyber criminals. When a data breach occurs, anyone who is affected is likely to have grounds to claim compensation. We are already acting for clients who have impacted by the Total Fitness data breach, so will be well placed to provide effective support if you believe that you have been affected.

Our expert team will be able to advise you on whether you are likely to have grounds to make a claim, let you know what you need to do start a claim and help you understand the sort of compensation you could receive.

Our aim to is to ensure that anyone affected by a data breach can access the compensation they deserve, while making the claims process as straightforward and stress-free as possible.

What to do if you are worried about the Total Fitness data breach

If you have been affected by the Total Fitness data breach, then the company should have already been in touch with you to inform you of the situation. If you have not received any correspondence, and you are concerned that your information has been compromised, you should get in touch with Total Fitness as soon as possible.

It is always possible that, following any sort of data breach, personal data can fall into the wrong hands and be used for malicious or fraudulent purposes.

If you are a member of Total Fitness, it is important to be vigilant of any emails, phone calls or communication from anyone claiming to be representing the company. These may be ‘phishing’ attacks designed to extract further personal information from you.

Evans Hughes make starting your Total Fitness Data Breach claim easy. We have a team of experts who are on hand to talk you through the process. There is no obligation to use our service after we have performed our initial checks.

If you are one of the thousands in the UK that might have been affected by the Total Fitness Data Breach, contact one of the Evans Hughes team today and we will be in touch to talk you through the next steps.

There are no up front costs, and any payments to us will simply be deducted from your compensation award should your claim be successful.